Shipping & Returns

 

CHRISTMAS CUT OFF DATES:

To ensure you receive your order before Christmas, please place your order before the following dates:

UK: Thursday 19th December

U.S, Europe & Rest of World: Saturday 7th December

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We create, pack & ship every single protector directly from our HQ and do our absolute best to ship orders as soon as possible. 

Please allow 2-5 working days from dispatch
You will receive an email notification once your order has been despatched, if you have selected a tracked service you will find tracking details within.

 

UK

99p / £3.99* First class

£1.99 / £4.99* First class signed (With tracking)

  • Aims to deliver the next working day including Saturdays

U.S

£3.99

£9.99*

  • Fully Trackable service as standard, delivery aim of 3-5 business days

Rest of world

£2.99 / £8.99* International Standard (No tracking)

£7.99 / £12.99* International Tracked & Signed

  • Aims to deliver to Europe in 3 to 5 working days
  • Aims to deliver to the rest of the world in 5 to 7 working days
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    * Higher shipping rates are for leather care products due to size & weight

    Please note that items shipped outside of the United Kingdom may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by The Handbag Haven. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

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    Returns:

    We want you to be happy with your order, if for any reason you aren't please get in touch! We take customer service extremely seriously and hope our hundreds of 5* reviews vouch for this!

    If you change your mind simply return goods in an unused condition within 14 days of order for a full re-fund! (Original postage costs will not be re-funded)

    Regrettably handbag ID tags which have been customised may not be returned

    Please make sure your order number is included within your return and goods are sent back to:

    The Handbag Haven

    27 Old Gloucester Street,

    London,

    WC1N 3AX